AUTOMATED INSURANCE CLAIM PROCESSING
We believe that when a policyholder submits an insurance claim, that action should trigger an instant decision, with the outcome immediately communicated back to the policyholder. This will enable policyholders to benefit from swift claims handling, communication and compensation - leading to total transparency and instant gratification. The Tautona.ai platform uniquely integrates automated decisions with A.I., machine learning, data mining, business rules and analytics to help insurance companies identify which claims can be automatically processed and which should be handled manually. We also identify fraudulent claims and point to specific facets of the claim that require further investigation. The algorithms we use are designed to reproduce a claim handlers deductive reasoning, making investigations quicker and easier. By automating decision-making, communication and compensation, Tautona enables insurance companies to take a major step towards becoming true digital insurers.
Improve the customer experience through automated claims decisions.
Improve your turnover
Improve cost efficiency and staff productivity through process automation.
Provide uniform decision quality through minimal human intervention.
Minimise fraud risk
Lower fraud risk through accurate machine-driven fraud detection.
Tautona is a cloud company that leverages artificial intelligence & machine learning to automate the insurance claims process. We develop models that are able to perform tasks that normally require human intelligence. The models consist of proprietary algorithms that learn from and make predictions on data and the relationships between data. Tautona is named after the worlds deepest gold mine. The parallel between gold and data mining are irresistible i.e. the deeper you mine, the greater the value. Tautona means “great lion” in the Setswana language.
Cut claims cost
Finalise Claim in under
Increase Fraud Detection up to